Terms of Service

Welcome to zeroherocoffee! Before using our website ("Site") and purchasing our products, please carefully read the following Terms of Service ("Terms"). By accessing or using our Site, you agree to be bound by these Terms.

1. Overview

This Site is operated by zeroherocoffee. These Terms apply to all users of the Site, including but not limited to browsers, vendors, customers, merchants, and content contributors. You agree to comply with all applicable laws when using the Site.

2. Conditions of Use

You may not use the Site for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our services. You agree not to transmit any malicious code or viruses. Violations may result in the immediate termination of your service.

3. Orders and Payment

• Order Confirmation: Upon placing an order, you will receive an order confirmation email. We reserve the right to cancel or refuse any order at any time, especially if there is an error, product unavailability, or pricing inaccuracies.
• Prices and Payment: Prices for products are as displayed on the Site, and all prices are in local currency. Accepted payment methods include [list payment methods like credit cards, PayPal, etc.].
• Order Modifications: After order confirmation, you can modify the order before shipping by contacting customer service. Once shipped, orders cannot be changed.
• Taxes: Any applicable taxes will be the responsibility of the customer at the time of purchase.

4. Return and Refund Policy

We have a clear return and refund policy. Please refer to our Return and Refund Policy page for more details.

5. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

6. Intellectual Property

All content on the Site, including but not limited to text, images, graphics, logos, trademarks, and other materials, is the property of zeroherocoffee or its licensors and is protected by copyright and trademark laws. You may not copy, distribute, or otherwise use any content without permission.

7. Third-Party Links

Our Site may contain links to third-party websites or services. These links do not constitute an endorsement, and we are not responsible for any third-party content, privacy policies, or services.

8. Limitation of Liability

zeroherocoffee shall not be liable for any direct, indirect, incidental, or punitive damages resulting from the use of our Site or its content. We do not guarantee uninterrupted, virus-free, or error-free service.

9. Dispute Resolution

In the event of any dispute arising from the use of our Site or the purchase of products, you agree to contact us first to seek an amicable resolution. If the issue cannot be resolved, all disputes will be resolved through [arbitration, court, etc. in your country].

10. Changes to Terms

We reserve the right to update, modify, or replace these Terms at any time. Changes will be communicated by posting the updated Terms on our Site. It is your responsibility to review these Terms regularly. Continued use of our Site indicates your acceptance of the revised Terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact our customer service team:

• Email: hello@zeroherocoffee.com
• Business Hours: Monday to Friday, GMT+8, 9:00 AM - 6:00 PM